CLEAR ANSWERS, PRACTICAL NEXT STEPS
Frequently Asked
Questions.
Find quick guidance about FIT MFB products, applications, property financing, digital banking and staying safe.
ACCOUNTS & SAVINGS
Starting your banking journey
How do I open an account?
Start from FIT MFB’s official contact and application page. The team will confirm the account type, identification documents and current requirements before you submit anything.
Which account options are available?
FIT MFB supports individual and corporate banking, savings and investment deposit conversations. Ask the bank to confirm current product terms, minimum balances, charges and withdrawal conditions.
Can I save towards a specific goal?
Yes. Use the Savings Goal Planner on the homepage as a simple estimate, then ask FIT MFB about the savings option and terms that fit your goal.
LOANS & PROPERTY
Understanding finance
What loan products can I explore?
Explore Personal, Business and Property financing. The homepage retains the indicative figures Up to ₦1M, From 7.50% and 14 Days Process; FIT MFB must confirm the applicable rate period, fees, eligibility and timeline.
How is my repayment estimated?
Use the Loan Repayment Calculator to explore an illustrative monthly repayment. It does not constitute an offer, approval or a promise of the final amount payable.
Can I finance a property project?
Eligible property purchase, construction, renovation and improvement projects may be discussed. FIT MFB will review the purpose, documents, project costs and repayment capacity.
DIGITAL & SUPPORT
Help when you need it
Does FIT Assist access my account?
No. FIT Assist is a guided information demo. It cannot view balances, process payments, block cards or access customer accounts.
What should I do if I suspect fraud?
Stop sharing information and contact FIT MFB promptly through its official channels. Never provide a PIN, password, OTP or CVV in a chat, email or social message.
How can I contact the bank?
Use the Contact & Support page for published phone numbers, email, office location, hours and complaint guidance.
STILL HAVE A QUESTION?
Let’s find the right next step.
Ask FIT Assist a general question or contact FIT MFB through the official support page.